Additional Precaution
Hand sanitizer and disinfectant wipes are provided in each vehicle.
The safety and wellbeing of our guests and employees remain to be our highest priority.
With the challenges that the COVID-19 pandemic presents, we have aligned our cleaning protocols and routines with the World & Travel Tourism Council, Department of Health, and the Center for Disease Control (CDC).
We have attained the Safe Travels Stamp. Learn more about it here or check out all the tours currently accredited by the WTTC.
Note
Hawaii Tours daily cleaning protocol is aligned with the Center for Disease Control and Prevention recommendations. Each of our vehicles is cleaned using enhanced sanitizing products that are EPA approved. Frequently touched surfaces, including handles, headrest, arm-rest, doors, and drivers area on tour vehicles are sanitized multiple times throughout the day when in use.
Sanitized
Start every day on a sanitized vehicle / EPA Approved Disinfectant Products
DAILY CLEANING PROTOCOL TO INCLUDE:
DISINFECT FREQUENTLY TOUCHED SURFACES THROUGHOUT THE DAY
Entrance & Door Surfaces
Driver area
(Including driver controls & Steering Wheel)
Microphone & Headset
Seat belts, armrests & headrests
END OF THE DAY CLEANING PROTOCOL
Floors
Entire Floors are mopped & disinfected with EPA approved products
Entrance stairs & Door Surfaces
Driver area
(Including driver controls & Steering Wheel)
Microphone & Headset
Seat belts, armrests
Headrests
Window ledges
All seat fabric
Frequently Asked Questions
Will you take each guest’s temperatures before boarding?
No, we will not.
Will your drivers take their temperature each day?
No, but we will check them every morning and make sure they’re not showing signs or symptoms of illness prior to starting their shift.
Do you provide masks to guests?
Guests will need to bring their own mask or face covering. In the event their mask is lost or damaged, a replacement will be provided at no charge.
Do you require guests to wear a mask?
Yes, Masks are mandatory to wear in the state of Hawaii and will be required.
Will your drivers wear a mask?
Yes, all drivers will wear masks and will be provided with Personal Protective Equipment (PPE)
What is the capacity on your tours?
Our tours will operate at 50% capacity. The front row will be blocked off to provide distancing for our drivers. Groups traveling together can sit with each other. There will be an empty row between each group/person. Guests will be required to utilize the same seat throughout the tour.
What cleaning products are used to clean and sanitize the coach?
All products are from the approved CDC and EPA recommended list.
Do you provide hand sanitizer?
Yes, hand sanitizer is available at the entrance of every vehicle and in the lavatory.
Hawaii Tours remains committed to providing each of our guests with a memorable island experience, including peace of mind that every effort has gone into providing a safe and healthy. We will continue to keep abreast of the latest updates related to COVID-19.
COVID-19 HAWAI’I STATE DEPARTMENT OF HEALTH
Industry Guidance
All transportation providers should increase the cleaning of vehicles and high-touch surface areas. Sanitary wipes should be provided in buses and other public transportation vehicles. Airports should have an increased number of hand sanitizers in common areas and signage to promote handwashing instructions in restrooms.
The most effective way to prevent the spread of COVID-19 is to practice good personal hygiene. Public and private transportation companies should take the following precautions:
Work with local authorities to ensure you are following the best practices recommendations by health experts.
Disinfect all high-touch surfaces multiple times each day.
Encourage riders to protect themselves and others from the spread of COVID-19. People who experience potential symptoms should not ride public transit. Transportation options should be discussed with your medical professional.
Employees should stay home when they are sick and maximize flexibility in sick leave benefits.
Embrace extensive cleaning protocols, dispense hand sanitizer and equip bus, shuttle, and car operators with disinfectant wipes.
Communicate often. Proactively address questions from employees and clients and correct misperceptions about the safety of using public transportation, taxis, and rideshare.
You Are Our
#1 Priority
Our full-time (8:00 AM to 5:00 PM daily - COVID-19 Hours) on-island concierge is ready to help by phone, text, chat, and email. We strive to ensure your vacation goes right.
Custom Vacation
Packages Only
We know our islands and we love working with everyone from travel agents to celebrities. We specialize in all inclusive Hawaii vacation packages for bands, schools, and businesses.
We Are Local. We Can Meet You On-Island.
Our Mercedes sprinter fleet and local guides serve you in style and comfort. Letʻs create a memorable experience that everyone in your party will love.
No Hassle, Best Price Guarantee
Book with confidence as have great pricing for all our tours. We will match the price of any identical tour or activity on any of the Hawaiian Islands.
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- 55-541 Naniloa Loop, Laie, HI 96762
- 1- 808-379-3701
- [email protected]
- Open Daily 8:00am to 5:00pm, HST