Hawaii Tours and Activities LLC, Privacy Policy

Aloha! Our #1 Priority is to deliver quality services and great experiences to our guests from around the world. We recognize your concerns on how your information can be used and shared with others. Hawaii Tours and Activities values your trust that we will use your information for the intended purposes for which it was collected and ensure that necessary steps are taken to protect your personal information while using our site. Your privacy is important to us and we respect your right to keep personal information confidential. By visiting the Hawaii Tours and Activities websites, you are accepting and agreeing to these practices that describes the treatment of information provided or collected on this website.

We Recognize Your Expectation of Privacy

We recognize that our customers have an expectation of privacy and security regarding their affairs and we understand your need to protect your private information.

Our Use, Collection and Retention of Customer Information

We use, collect and retain customer information for a variety of purposes that we reasonably believe will assist us in administering our business and providing our customers with assorted products and services. Some of the information we collect about you is nonpublic personal information. We receive this information from you on applications and other forms, including electronic applications and forms, from your transactions with our affiliates or us. Examples of this information are your name, address, social security number, and credit card information. We collect information to assist us in conducting business with you, to satisfy any legal reporting requirements, to assist us in improving our products and services and to understand your travel needs so we may continue providing you with excellent services and opportunities.

Use of Cookies

This web site uses small pieces of information that a Web site stores on your Web browser known as "cookies". The cookies we use cannot be read by other Web sites. We utilize cookies for several administrative purposes. For example cookies allow you to make selections for your itinerary and enter information once and not have to enter it again when returning to our web site.

Maintaining Accurate Information

We have established procedures to ensure that your information is accurate, current and complete, in accordance with commercial standards. We will also respond to your requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information

We have policies and procedures that will limit employee access to your personal information to only those employees with a business reason to know such information. We specifically emphasize the importance of maintaining our customers' information confidential and we educate our employees so that they understand the importance of customer privacy and confidentiality. We also take appropriate disciplinary measures to enforce employee privacy responsibilities.

Established Security Procedures for Protection of Information

We maintain security standards and procedures that help to prevent unauthorized access to customer information that conforms to common industry practices. Personal information sent through Hawaii Tours and Activities is protected through Secure Socket Layer (SSL) encryption. We update and test our security technology to improve the protection we provide our customers and to insure the integrity of our information.

Restrictions on Disclosure of Information to Third Parties

We will not reveal nonpublic personal information about you or your accounts to third parties for their independent use unless (1) you have specifically requested or authorized it or; (2) the information is required to complete a transaction which you have initiated or; (3) the information is provided to a reputable credit bureau or a similar reputable agency or firm or; (4) such disclosure is otherwise lawfully required or permitted. We do not share nonpublic customer information or nonpublic previous customer information with third party marketers offering their products and services. Although we may offer products and services from third party marketers, we will control the customer information used to make such offers. We will not disclose any nonpublic customer information or nonpublic previous customer information with anyone with the exception of the above provisions in this paragraph and paragraph 8 below.

Maintaining Customer Privacy in Business Relationships with Third Parties

There are times when it may be necessary for us to provide your personal information to a party outside of Hawaii Tours and Activities with which we conduct business. An example of such a third party is a vendor service company that we work with to provide tours, charters or other travel services. We may disclose the following information to these third parties: 1) information we receive from you on applications or other forms, such as your name, address and credit card number; and 2) information about your transactions with us, or affiliates, such as information about where you are staying during your vacation. These third parties have agreed to safeguard any confidential information about you that they receive from us and they must abide by all applicable laws.

Not Responsible for Links

This site has links to other web sites. We are not responsible for the privacy practices or the content of the linked web sites.

This Policy Is Subject to Change

We reserve the right to change this Privacy Policy from time to time. Please consult this web site to see if any changes have occurred.

Hawaii Tours and Activities LLC HawaiiTours.com website TERMS OF USE

 Aloha! Welcome to Hawaii and thank you in advance for using our website HawaiiTours.com to search and book your tours, activities and travel services (“Services”) in Hawaii. By using our Services, you are agreeing to these terms. Please read them carefully.

Contract Between You and Us

By using our Sites, you agree to be legally bound by terms discussed herein and included through reference and that you are legally capable to do so. If you use the Sites on behalf of entity, you must be authorize to accept these terms on behalf of the entity, you must be authorized to accept these terms on behalf of the entity and that such entity agrees to indemnify you and Roberts Hawaii for any violations of the terms herein. You must agree to all terms to use these Sites. These terms apply to Hawaii Tours and Activities LLC and its affiliates, including but not limited to all of our tours, activities, products, transportation, services and websites. Additional terms and conditions may apply and in the event of conflict, prevail over these terms. Hawaii Tours and Activities LLC reserves the right to change or modify these terms of use or any other policies of the Sites, at any time and at its sole discretion. Changes will be effective immediately upon posting revisions to the Sites even if you do not receive specific notice. Your continued use of the Sites confirms the acceptance of such terms. We encourage you to frequently review these terms.

LICENSE

Hawaii Tours and Activities LLC hereby grants you a limited license to access and make personal use of this web site and not to download (other than page caching), copy or modify it, or any part thereof. This license does not include any commercial use of this web site or its contents whatsoever, including the creation of derivative works thereof. This license does not grant you any right to any use of data mining, robots, or similar data gathering and extraction tools or any use of any meta tags or any other "hidden text" utilizing any trade name or trademark owned by Hawaii Tours and Activities LLC or its affiliates. Any unauthorized or unlawful use of this website terminates the license granted hereunder.

PRIVACY AND SECURITY

Your use of the Site is subject to our Privacy Policy. You agree that you have read our Privacy Policy, and it is reasonable and acceptable to you. Your acceptance to these terms is also your consent to the information practices in our Privacy Policy.

DISCLAIMER

HAWAII TOURS AND ACTIVITIES LLC AND/OR ITS AFFILIATES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. BOOK IT AND/OR ITS AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IN NO EVENT SHALL BOOK IT AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

LIABILITY

Hawaii Tours and Activities LLC does not operate and/or control activities, services or goods booked through this site. By using this site, you agree that Hawaii Tours and Activities LLC does not accept any liability or responsibility for any losses or injuries you may suffer as a result of your booking or purchasing tickets, or any other services or goods through Hawaii Tours and Activities LLC.

LINKS TO THIRD-PARTY SITES

This web site may contain hyperlinks to web sites operated by parties other than Hawaii Tours and Activities LLC. Such hyperlinks are provided for your reference only. Hawaii Tours and Activities LLC does not control such Web sites and is not responsible for their contents. Hawaii Tours and Activities LLC inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

INTELLECTUAL PROPERTY OWNERSHIP

This Web site and all the contents therein are the property of Hawaii Tours and Activities LLC or its affiliates and are protected under international copyright laws. 

FEES

Hawaii Tours and Activities LLC may charge a fee for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes and assessment arising out of your use of the Products and Services available from this Site.

INDEMNIFICATION

You agree to defend and indemnify Hawaii Tours and Activities LLC and any Provider, and each of their respective officers, directors, employees and agents from and against claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in excess of the liability described about, in any action field or commenced by any third party against Hawaii Tours and Activities LLC as a result of your breach of these terms or the documents made part of these Terms by reference, your violation of any law or the rights of a third party or your use of our Site.

HAWAII REQUIRED TRAVEL AGENT AND ACTIVITY DESK LICENSE

Hawaii Tours and Activities LLC and this Site HawaiiTours.com is required to hold a license to sell travel services in the State of Hawaii. The license numbers are as follows.

TAR – 7106

AD - 1222

WARRANTIES

You hereby warrant and represent that you are at least 13 years of age and possess the legal authority to enter into this agreement and to use this Web site in accordance with all terms and conditions herein.

APPLICABLE LAW

Through use of this web site, you agree that the laws of Hawaii, USA will apply to any and all matters relating to this web site without regard to conflicts of laws principles. Jurisdiction and venue for any claim or dispute arising from the use of this web site shall lie in Hawaii, USA.

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If for any reason we cannot confirm your tour you will receive a 100% refund. Once your reservation is confirmed, you may cancel 48 hours or more before your event and we will refund your order minus a 10% service charge. We cannot refund orders within 48 hours of an event. Also we cannot refund your activity if you do not show up. There is no service fee to reschedule an activity base on availability and if you contact us 48 hours or more prior to the event. Any questions call us at 1-844-471-0785. Mahalo!