Cancellation Policy

In the event of cancellation or request change to your reservation, please note the following. Most Hawaii Tours & Activities originating from Oahu, there is no charge for date change or tour change based on tour availability.

Any request for a refund prior to 48 hours is honored with a full refund, minus a 10% cancellation fee. No refunds issued for any tours within the 48 hour period, prior to the start of your tour.

Any inter-island tour or Oahu tours originating from the Islands of Maui, Big Island, and Kauai may incur up to $100.00 per person airline change fee (if flights are included in your tour) for any changes to the original booking. Any request for a refund prior to 48 hours is only allowed a 50% refund of tour cost; due to airline policy your confirmed airfare is non-refundable. No refunds issued for any tours within the 48 hour period, prior to the start of your tour.

Our 3, 7 & 12-Night Hawaiian vacation packages now include cancellation insurance with every booking. Guests will recieve a full-refund minus the insurance policy fee of $135 / person (for 3-Night packages) and $250 / person (For 7-nights or more). Cancel anytime prior to 48-hours before your departure to qualify.

Parties of 6 people or more may be subject to additional cancellation fees or have cancellation time-frames that are longer than 48-hours standard. Please ask us about it. Those cancellation terms are subject to individual tours and will have that information listed on the tour page.