Frequently Asked Questions
Is 3 Nights Enough Time On Big Island?
The Big Island of Hawaii is huge, sorry to be obvious. There is no way to see everything in just 4 days. You can see the highlights in a few days which is what this package is about.
Can I Change Up What Tours / Activities We Do?
We can make changes, want to go snorkeling at world-famous Keakekalua Bay or go for a nighttime stargazing trip instead? We can handle that for you.
Can We Do Additional Nights?
You can stay as many nights as you want. For only $250-$300, per night, per room, the numbers of days you want to add on, is only limited by how many vacation days you have. Let us know if you are looking for extended stays, we can help set that up too!
Transportation and transfers in a vacation package?
All transfers from Airport to Hotel and Hotel to Airport plus tour transportation are included.
Are flights from the US to Hawaii included?
No flights from the mainland US are not included, however, flights from island to island are. We can assist you with what flights to book, for instance, if you're doing a multi-island vacation package, you would fly into Honolulu to begin your vacation but depart from Kona on the Big Island of Hawaii back to your original destination.
Can I upgrade hotel rooms?
You most certainly can, our prices are based on standard rooms, but guests can certainly upgrade to a higher room category per their request. You can select at checkout an upgraded or ocean-front room when you purchase a vacation package.
What is the daily concierge service?
We are based on the Island of Oahu and in daily contact with our customers once they land in Hawaii. It's part of our daily concierge services to keep our guests informed of their tours and activities since our guests may visit up to 3 or 4 islands with tours and inter-island flights. It's a packed schedule so we are in daily contact to walk them through their vacation package.
How big is the group we would be traveling with?
Our Freestyle All Inclusive Vacation Packages means youʻre the only one(s) traveling in your group. However you will join up with other guests on tours to Pearl Harbor in Oahu and Road to Hana on Maui, both tours limit to 12 guests per tour. We purposely book small tours so it's not so crowded. In some cases, you will ride out on a motorcoach with 50 other guests such as your tour to the Polynesian Cultural Center, but once you arrive at the Polynesian Cultural Center you will have your own guide for your party only.
Can we start the trip at any time?
Our Freestyle All Inclusive Vacation Packages start when you want to start your trip.
Do you offer trip cancellation Insurance?
Yes, we do at $200 per person. You can add it on at checkout.
